John Deere’s European Parts Distribution Centre (EPDC) supplies Customers throughout Europe with spare parts quickly and reliably. Managing Director Matthias Steiner explains how people and technology ensure satisfied customers and how logistics are becoming more efficient and sustainable.
When your John Deere dealer promotes The JDlink, it isn’t just marketing bluster. Through a modem in the cab, crucial data can be exchanged through mobile phone networks. Alsatian contractor ETA Diss shares this data with its dealer Haag, helping keep its fleet connected and running, often on difficult public sites more than 200km from home.
It makes sense to have equipment serviced in the off-season. To help, John Deere dealers have the Expert Check in place. For a controlled cost, this advanced inspection procedure can prevent costly downtime at the worst possible moment.
The Agraset agricultural co-operative in Saxony farms over 5000ha. This spring, it equipped a Jaguar SPFH and five John Deere tractors with Data Connect for the first time.
Introducing precision technologies into day to day farming practice can be a challenge. However, no one needs to start out alone. We place the spotlight on two stakeholders in the green sector, who are playing a central role in the adoption of digital agriculture: Dealerships and agricultural contractors.
Through its support of the Rayuwa initiative, John Deere is helping farmers in Nigeria improve their profitability to better weather the times of the COVID-19 pandemic.
Buying a tractor can be a challenge - keeping sight of operational requirements and budget while being wowed by shiny new kit. But with farms shelling out on average £83,300 on a new tractor (Defra, 2019), how can farmers be sure nothing runs like a Deere?
With Connected Support, John Deere sales partners can actively support their customers from afar. Matthias Steiner, responsible for customer support at John Deere, explains how exactly it works and what benefits it offers during the corona crisis.
With the Expert Check, service technicians like Thomas Merkel help to avoid expensive repairs and ensure peace of mind. The most important pre-requisitions for this: A lot of experience and structured work.